Appspace pricing options

Appspace is a software platform that’s made up of solutions for managing your whole workplace, from employee communications to your office spaces. When you buy Appspace, you get access to the entire platform, but pricing is based on what you need right now. Once you’re up and running, it’s easy to add users and devices.

Users and devices: How pricing works

USERS

How many users do you have?

Users are people who will access Appspace to get news and updates, reserve meeting rooms and desks, and pre-register visitors. Admins are free. For now, just estimate how many unique users you’ll need.

DEVICES

How many devices will be running?

Devices are the screens that you want to use to display information: your TV screens, digital signs, room booking panels, and visitor and wayfinding kiosks. For now, just estimate how many of your devices you’d like to display Appspace content.

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Compare plans & features

Workplace Communications

Workplace Management

Admin

View Support & Services Level Definitions

Base support

• Cloud infrastructure managed by Appspace
• Latest software releases
• Access to online documentation
• Access to video tutorials

Advanced support

• All the benefits of base, plus:
• Online chat support
• 12hr response time
• Two ticket administrators
• Three incidents /mo.

Premium support

• All the benefits of advanced, plus:
• Phone and ticket support
• 4hr response time for cloud issues
• 8hr response time for on-prem issues
• Five ticket administrators
• Unlimited incidents /mo.

Elite support

• All the benefits of premium, plus:
• Customer Success Manager
• 2hr response time for cloud issues
• 4hr response time for on-prem issues
• Twenty ticket administrators
• Unlimited incidents /mo.
• Support from Sunday-Saturday, 8am-5pm

*Reported software bugs and cloud outages do not count towards your monthly incident quota.

*Support hours reflect nearest Appspace regional support center to the primary location of the account.

For full terms of the Service Level Agreement, click here

Other services may be available for a fee through a partner or Appspace Professional Services

Below is a breakdown of service definitions

Network Assessment

Upon customer completing a network questionnaire, an Appspace Engineer uses an Environment Check Tool to assess the network, find incorrect settings and work with customer to rectify. Estimate: 8 hours.

On-Prem Software Installation

An Appspace engineer uses remote desktop tools to supervise, help or perform the installation of Appspace on-premises software on a customer’s server. Pre-requisite requires a successful Network Consult. Estimate: 8 hours.

Custom Channel Design

Appspace Professional Services will work with customer to design, and build a custom channel using the visual editor toolset, as defined in the Standard Statement of Work. Estimate: 40 hours.

Device Task Templates & Configuration

An Appspace engineer uses a pre-built template or creates a new one to configure a device task. Customer is responsible for applying task templates to specific devices. Estimate: 120mins/template.

Alert Templates & Configuration

Appspace Professional Services will work with customer to tailor an existing alert template. Estimate: 60 mins/template.

Manage your entire workplace. Pay for what you need.

You’ll find our pricing for solutions is competitive, but we offer a lot more options and flexibility as your needs change.

Workplace Communications

Solution

How it's priced

Devices

Users

Intranet

Employee App

Digital Signage

Content & Publishing

Included

Workplace Management

Solution

How it's priced

Devices

Users

Space Reservation

Visitor Management

Wayfinding

Add-ons and specialized solutions

Start with the essentials, then scale. These options are designed to tailor the Appspace platform to your specific business needs.

Premium content

Bring your internal comms to life. Choose from our ready-made, award-winning content and templates.

More devices

You only pay for the media players, collaboration endpoints, and scheduling devices you’re using to run Appspace. As you grow and add more end points, simply purchase additional device licenses.

More users

You only pay for the people who will be using Appspace to get news and updates or make reservations. It’s easy to add more Premium Users if you need to. Admins are always free.

Enhanced Services

Need custom content or integrations? Training? We’ve got you. Our Enhanced Services team is here to help you get more from Appspace.

Upgrade your support

Our Customer Success team is ready to help when you need it, but if you’d like more, it’s easy to scale up.

Frontline Worker Communications

Built for the deskless workforce. Bundles an AI-powered mobile app, intranet, and digital signage with a dedicated onboarding service — so your team is connected from day one.

Learn more ›

Pricing FAQs

Have questions? Here are the most common ones, with answers.

How does Appspace Free work?

Sign up for a free account online and then share information with 1 compatible device, invite 2 Premium Users, and register up to 2 Admins. You also get 5GB storage and 5GB/mo. of bandwidth.

How many users can view content?

Everyone in an organization can view content through digital signage on workplace displays or through enterprise messaging apps. Only Premium Users can view content in the Employee App (content portal).

To view content in the Employee App, the account must be configured for Single Sign-On with Just-in-time user creation.

To create and manage content and the account, Admin users must be registered.

What's the difference between Admin and Premium Users?

An Admin (also known as a Platform User) is a user that manages technical, brand or account aspects. Admins in an organization will typically be IT or facilities management.

A Premium User is any person that you give access to the Employee App to view content and make reservations.

Can I buy individual device IDs?

Yes! It’s easy to add device IDs if you’ve got a paid subscription. You can’t buy device IDs if you’ve got Appspace Free.

Can I buy additional storage and bandwidth?

Yes! You can add extra cloud storage for $0.10/GB/mo. and you can add bandwidth for $0.15/GB/mo. You can add these to any paid subscription, but not if you’ve got Appspace Free.

Are there educational discounts?

Yes. Please contact us to find out more.

Does Appspace offer a solution to support frontline worker communications?

Yes. Appspace offers a frontline worker communications package — a pre-configured, branded experience that works across mobile app, digital signage, and kiosks. No company email, training, or desk required. Learn more ›